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Give us today our daily FUD…

June 14th, 2007

Microsoft once again supported a study that should prove that Microsoft products are superior to Open Source projects. This time the company that did the dirty work this time is Wipro, an Indian based technology company. Conclusion first: schools are happier with Microsoft solutions than with Open Source solutions, being Microsoft powered also means that your system is more stable and of course cheaper too. I guess nobody is surprised about those results.

But what’s remarkable about that study is this:

For the purpose of study segmentation Wipro defines Open Source schools as any school that has adopted greater than 50% use of an OSS solution — in terms of installed base — on any one of the three ICT platform aspects. All schools not meeting these criteria are defined as Microsoft schools.

First of all: What’s a school? Surprisingly there is no definition in that paper. There are enough schools powered by non Microsoft UNIX systems which are not open-sourced. So are those Microsoft schools now? It’s interesting because it looks like that fight Microsoft is fighting is only against Open Source, leaving out proprietary solutions of competitors. The cool thing about this study is that they actually found open source schools:

Country Microsoft Schools OSS Schools
France 8 8
Italy 10 7
Poland 6 8
Spain 7 10
Sweden 3 1
UK 5 0

For me this is great news. I expected that the result of the study would be: there are no open source schools. Because with the definition of what’s an open source school from above in mind there are at least 73 schools in Europe that use more than 50% open source software. My school advertised some time ago that they used Linux on their computers but that was two years ago, only additionally to windows, nobody knew how to use LILO and the rest of the system was closed. So there is hope :D

Also the quotes are…. well…. priceless:

“We have about 20 dual-boot machines that came preloaded with Linux but no one ever uses them; everyone just prefers Windows.” — ICT Manager, Spanish secondary school

Everybody prefers in th in this context basically means: “everybody just knows”. But hey, they came preloaded with Linux, that’s good news, so there are actually companies shipping Linux.

“At our school, many of the computers are equipped with both Microsoft Office and Open Office — but the students have a significant preference for the Microsoft solutions. — Director of ICT for a secondary school in France

Who’s surprised this time? Raise your hands. Now!. No hands? except of some hands in the digg corner
That really reminds me of my school, two years ago. We had (and still have) a proxy that filters incoming and outgoing data for “bad content”. Usually you don’t see that proxy, it just asks you for a password and blocks some useless websites like any URL with the word “nintendo” in it. That worked for a long time pretty well until /var was full and the proxy just locked any access because there was no more space for logging and $admin was unable to enabled log rotation or just find the issue. However. The result was that I installed portable firefox und my homefolder and just not enabled that darn proxy in the settings. After the issue was resolved by an external administrator I continued using firefox. Two weeks later the proxy was once again down but when I logged in I found out that one of my friends copied the portable firefox installer to the communication drive and even some really dumb users were using it. That trend continued and even when the network was working flawlessly again the firefox was still in use.
Two years later: Firefox is installed by default, just with the proxies enabled in the config. Because $admin is still the same nobody locked those configuration values (although it’s possible) and most of the users just disable that proxy because it takes equally long to enter your password or just disable the proxy. And nowadays you see far more firefox users than IE users in the computer rooms.

So what’s the conclusion of that firefox story? (At least in our school) people pick the default because it’s the default and not because it’s better. If you are used to IE, MS Office and friends you won’t switch yourself because it “just works”. But not necessarily better.

The rest of the paper isn’t better, just another quote that is equally funny:

The ICT Manager pointed to the role of Microsoft PowerPoint in lesson
presentation. He stated that, “simply put, on Open Office, our results do not have the same visual quality as the
lessons our teachers create using Microsoft PowerPoint.”

Visual quality?

If you are still interested in that paper, it’s downloadable as PDF from the Microsoft website here: Wipro: ICT in European Schools.

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